Processing Time: We understand that you're eager to receive your order, which is why we strive to process all purchases swiftly.
(Standard Products): We guarantee that your order will be processed and ready for shipment within 1-3 business days.
(Custom Products): Orders will be ready for shipment 5-7 days after artwork approval. This timeframe allows us to ensure that your product meets our quality standards and is packaged with the utmost care.
Shipping Time: Once processed, the shipping time will depend on your location and the shipping option you select at checkout. We work with reliable shipping partners to offer a range of delivery options to suit your needs.
Shipping Costs: We believe in transparency and convenience. The shipping price for your order will be automatically calculated at checkout, based on your location and the selected shipping method. This approach ensures that you receive a fair and accurate shipping cost, with no surprises.
Tracking Your Order: After your order is shipped, you'll receive a confirmation email with a tracking number. This allows you to monitor your package's journey and estimate its arrival date.
Customer Support: Should you have any questions or concerns about your order's shipping, our customer support team is here to assist you. Please don't hesitate to contact us for help or more information.
We value your trust in our products and are committed to delivering them to you in a timely and efficient manner. Thank you for choosing us!
Eligibility: We accept returns on our standard products within 30 days of receipt. Please note that all returns must be initiated within this 30-day period.
Condition for Return: Items must be in their original, unused condition to be eligible for a return. Please ensure that the product is in the same state you received it.
Custom Products: Please be aware that we do not accept returns on custom products. All sales of custom items are final.
How to Return: Contact our customer service team to begin the return process. Please provide them with your order number and the reason for returning the product. You will be given instructions on how to proceed with the return.
Refund Process: Upon receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be processed and credited to your original payment method within a specified number of days.
Return Shipping Costs: The cost of return shipping is the customer's responsibility and is non-refundable.
Questions: If you have any questions or need assistance with your return, please don’t hesitate to contact our customer support team.
